Field Service Engineer
This position is responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned customer accounts to resolve technical issues affecting the equipment in a timely fashion in order to maintain maximum customer satisfaction. This relates to all technology/product lines sold and serviced by Edgeworth Laguna Inc.
This position serves as a technical resource assisting end users in identifying issues and using effective troubleshooting techniques to resolve the end user technical problems.